NU CAR RENTALS, SA DE CV, with address at STREET, NEIGHBORHOOD, CITY, STATE, COUNTRY, POSTAL CODE, is responsible for collecting, using and protecting your personal data.
Your personal information will be used to provide car rental services and other services offered to local, national and international communities. If you are a customer, agent or supplier, it will also be used for administrative purposes, to provide services and information, notify you of changes, evaluate service quality and prepare statistical reports that support the company's strategic and operational planning. For these purposes, we collect references that allow us to identify you, including the following personal data:
Non-sensitive data: name, address, date of birth, telephone number, email address, Mexican tax ID (RFC) and signature.
Data considered sensitive: nationality; immigration document, passport or naturalization certificate number; voter ID number; driver's license number, place of issue and expiration date; beneficiaries in the event of death and their relationship to you; and credit card information.
Methods for refusing the use of personal data.
You may refuse the use of data that is not essential to the legal relationship arising from the product or service you contracted by selecting the applicable box.
The data subject, personally or through a duly authorized legal representative, may exercise ARCO rights: access, correct or cancel personal data, object to its processing, or withdraw the consent previously granted, through the procedures implemented under Article 28 of the LFPDPPP.
Privacy contact. To learn about and exercise these rights, we have appointed DESIGNATED PERSON, at STREET, NEIGHBORHOOD, CITY, STATE, COUNTRY, POSTAL CODE, TELEPHONE, privacidad@nucarrentals.com.mx, to process personal data on behalf of this company.
Under Article 29 of the LFPDPPP, the data subject must complete and deliver a request at this address to the contact identified above, together with the following documents:
The Controller will respond within a maximum of 20 business days from the date the request is received. When circumstances warrant, the Controller may extend this period by up to 20 additional business days after notifying the data subject. The decision will be communicated using the method selected by the data subject on the applicable form, in accordance with Articles 32 and 33 of the relevant law.
To withdraw authorization granted to the Controller regarding personal data already provided, the data subject must submit the corresponding request under the same terms established in this notice for exercising ARCO rights.
Access to personal data will be provided free of charge. The data subject must pay only justified shipping expenses or the cost of reproducing copies or other formats. If the request is repeated within twelve months, costs will not exceed three days of the General Minimum Wage in effect in Mexico City unless substantial changes to this notice justify new consultations (Article 35 of the LFPDPPP).
Under Article 36 of the LFPDPPP, your personal data may be transferred to and processed by domestic or foreign third parties other than this company's privacy contact. Your information may therefore be shared as follows:
Customer data may be transferred to and processed by banks, insurance companies and records-storage companies and, where applicable, disclosed to the Ministry of Finance and Public Credit in compliance with the Federal Law for the Prevention and Identification of Transactions with Illicitly Obtained Funds.
If you do not object to the transfer of your personal data, you will be deemed to have consented to it.
I do not consent to the transfer of my personal data under the terms of this privacy notice.
The Controller has adopted administrative, physical and technical safeguards to protect personal data. It may also implement other available technical measures to prevent the loss, misuse, alteration, unauthorized access or theft of personal data provided by the data subject.
Information technology.
As a security measure, our company records audio and video and takes photographs of activities in our offices. By entering our offices, you acknowledge that you may be recorded and/or photographed.
Cookies are text files that are automatically downloaded and stored on a user's device when browsing a website. They allow the web server to remember information such as page-display preferences, username and password.
Web beacons are images embedded in a website or email that may be used to monitor visitor behavior, including the user's IP address, interaction time on the page and browser type, among other information.
We use cookies and web beacons to collect information such as:
Your browser and operating-system type, pages visited, links followed, IP address, the website visited before ours, language, location, visit frequency and internet service provider.
Cookies and similar technologies can be disabled. To learn how, consult the following links:
Internet Explorer
http://windows.microsoft.com/es-ES/windows-vista/Block-or-allow-cookies
Mozilla Firefox
http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we?redirectlocale=es&redirectslug=Habilitar+y+deshabilitar+cookies
Google Chrome
https://support.google.com/chrome/answer/95647?hl=es
Safari
http://www.apple.com/support/?path=Safari/3.0/es/9277.html
Questions about changes to this privacy notice may be sent to:
privacidad@nucarrentals.com.mx
If you believe that your right to personal-data protection has been violated by the conduct of our employees or by our actions or responses, or that the processing of your personal data violates the Federal Law on Protection of Personal Data Held by Private Parties, you may file the corresponding complaint with the IFAI. For more information, visit http://www.ifai.org.mx.
Last updated May 29, 2020.